Insurance Professional Benefits
For your policyholder, it's about more than wet floors or ruined carpets. It's about getting back precious peace of mind. We understand, because at ServiceMaster Restore®, we have over 60 years of experience in the cleaning and restoration industry. In the event of fire, flood, smoke damage or other disasters, our network of experienced disaster recovery professionals can be on-site within two to four hours. This prompt action can save valuable documents and personal property that might otherwise be unsalvageable.
When navigating a claim, it's a time when you can truly come through for them and win their loyalty to you and your business. One way you can demonstrate your value as an insurance provider is to refer the top-notch restoration services clients need for dealing with water, fire and other damage. While your clients are working to make their home livable again and their business fully operational, you can focus on the bigger picture of managing their claim as effectively, quickly and painlessly as possible.
At ServiceMaster Restore, our fast response times and proven expertise in restoration assure you of quick resolution, standardized prices and controlled loss ratios.
We can help evaluate restoration versus replacement decisions. What's more, we keep costs down because we know restoration better than anyone.
With us, you are backed by a national network and deep familiarity with insurance processes, making it easier for you to process claims and serve your policyholders.
You'll find that our preferred vendor programs are designed and delivered to the highest quality standards. While your customers will appreciate the confidence and reassurance that comes from easy access to our network of franchisees, you'll value the visibility we provide across the claims process.
Knowing just where things stand at any given time means you're always ready to answer your policyholders questions and take the necessary next steps.
And, you can depend on us to provide just the right level of restoration support, so you can help get your policyholder back to normal without unnecessary cost and with minimum stress and concern.
What We Offer
- Special phone numbers or text programs
- Priority for clients through established programs
- Trained in Xactimate
- Claims process
- IICRC trained restoration professionals
- Job file review
- Communication methods
- Reminder for clients before fire season and weather events, new homeowners, etc.
Providing The Best Via Our Quality Restoration Vendors
If you are part of our insurance company vendor program, we will serve your customers with our top corps of disaster restoration professionals, our Quality Restoration Vendors (QRVs). And if the job requires environmental clean-up, construction services or further contingency planning, we will call on our strategic partners to help us get the job done right.
Established in 1991, the ServiceMaster Restore QRV Network has been a solution for insurance industry professionals in identifying franchisees committed to providing superior, consistent disaster mitigation services.
Commitment To Customer Satisfaction
Our priority is our customers and their satisfaction with the service we provide from the initial contact to the completion of the project.
We Survey Every Customer And Use The Results In Many Ways
- Improve our business
- Train our employees
- Social marketing